Managed Observability

Simplified Managed Observability for insights into performance

Gain Visibility into Anything Affecting Performance

What you can’t see in the background is often what causes the situations that can push people off your website.

Defiance Digital Managed Observability shines a light on the “why” behind performance issues so you can identify potential problems quickly and continuously improve the efficiency of your cloud environment.

What we do

Datadog Monitoring Technology Integration

Real-Time Infrastructure, Availability and Behavior Monitoring

Microservices Instrumentation

Custom Dashboard Creation

Real-time Log Monitoring and Custom Metric Collection

Downtime Impact Assessment

Ongoing Adjustments as needed

How we do it

PHASE 1:

INITIAL INFRASTRUCTURE ASSESSMENT

Our experts first perform resource mapping and inventory to identify all used resources. We identify and document all existing log sources. We define and document any relevant SLAs and KPIs.

PHASE 2:

ONGOING OBSERVABILITY MANAGEMENT

The next phase begins with capturing and storing all necessary metrics and logs.

We then create custom dashboards and monitors.

We integrate with existing incident response processes.

Our team ensures continuous improvement of the observability stack.

Our Partners

Why Defiance?

We offer visibility into everything

You can’t fix what you can’t see and a distributed environment makes that a massive challenge. Defiance Digital Managed Observability covers logging, performance racking, availability metrics, and general robustness and reliability. Our monitoring agents run locally on individual machines, collecting detailed metrics and data for valuable insights.

We turn metrics into insights

Metrics are useless unless they make you smarter. We build customized dashboards that turn metrics into insights so you can see things that matter most to you, such as how downtime impacts revenues. When business leaders and developers know what they’re dealing with, they can speed decisions and resolutions that have a direct impact on company health.

We diagnose potential problems before they have an impact

The only offense is defense, and being proactive can save you money, customers and frustration. Managed Observability detects resource constraints like low disk space or high CPU utilization, allowing proactive measures before the system becomes overwhelmed. It identifies potential security threats, too, such as denial of service attacks or unusual access spikes.

We are here for the long haul

Change is inevitable, making observability a continuous endeavor. Observability requires ongoing adjustments as systems, user bases, and applications change. A well-architected review is great, but we are always looking at performance and legacy technology impact, ensuring you are on the latest version with proactive upgrading.

We have the best people & use nextgen tools

Our people are full-time, W2 staff, not consultants—U.S.-based and certified in everything. We know how to support observability by maintaining system availability and health and improving insights into system performance. We use DataDog as our primary platform and our services cover a subset of DataDog’s features tailored to our client’s needs.

Ready to

learn more?

Does that sound good?

Let’s talk about how Defiance Digital can free you up to focus on your strengths and grow your business.

Do you have a unique situation?

We also offer consulting services for unique projects that need a bespoke solution.

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